Frequently Asked Questions

Do you have any questions about Auto Detailing Vancouver before you call?
So, down below, you’ll find a few of the most common questions we get from clients – and our answers!

What are the advantages of using an auto detailing service?

Regular detailing not only keeps your vehicle looking its best. However, it has additional advantages. Auto detailing helps to protect surfaces such as upholstery and dashboards, allowing them to last longer and look newer.
Detailing your vehicle is also an important part of routine maintenance in order to keep everything clean and in working order.

Where can I get auto detailing done?

The name says it all: auto detailing! We can come to your home or office to finish your detailing job as long as the workspace is not obstructed by things like crowded parking or low hanging tree limbs.

How long does it take to detail an auto vehicle?

Your personal detailing experience is determined by a number of factors. First, because of the size of your vehicle, these times will vary if you have a car or SUV.
A full detail usually takes 6 hours, while an interior or exterior only detail takes 4-5 hours. When we have completed your pre-clean checklist, we will be able to provide a more specific time frame.

Is steam preferable to soap and water?

In a nutshell, yes. Not only does steam consume less water, but it also leaves no residue behind. Steam is also an excellent disinfectant and a powerful degreaser that does not require the use of any chemicals.

How frequently should I detail my car?

At the very least, once a year. When considering selling your car, you should always have it detailed so that it not only increases its value but also appeals to buyers. When you list your vehicle for sale, you should have it detailed about a week before listing it.
Consider how frequently you use your vehicle as well as its current maintenance schedule. If you spend a lot of time on the road, you should consider detailing more frequently to keep everything clean and in working order.
In some cases, detailing your vehicle 2-5 times a year is beneficial. Detailing, like oil changes and other fluids, should be part of your maintenance routine.

When is the best time to detail your vehicle?

The best time to have your vehicle detailed is before the winter months begin in earnest. Detailing your vehicle can keep its performance up to par while also keeping it looking its best during the harsh winter conditions.

What happens if it rains on the day of my detailing appointment?

We constantly monitor the weather to ensure that there is no expected in climate weather. If there is inclement weather, we will contact you to give you the opportunity to reschedule your services.

Is the process involving any harsh chemicals?

No. We take pride in the fact that all of our products and cleaners are completely eco-friendly.

Are your company insured for potential damages?

Yes! We are proud to carry full insurance coverage for any damage caused by either workmanship or cleaning materials.
We take great care with all customer property to ensure no damage is done, and we do a pre-cleaning walk through with our customers before we begin.

How do I schedule an appointment?

Making an appointment is extremely simple! To schedule your cleaning services, you can do so either online or by phone.

What if I am late for my appointment?

If you believe you will be late for your appointment, please contact us! Depending on your schedule, we will do our best to accommodate you. If you are running late and do not call, we will consider your appointment a no-show and charge you an additional fee.

What if I need to reschedule or forget my appointment?

We understand that life can be hectic, and you may need to reschedule appointments or simply forget about them.
Our online services allow you to reschedule appointments up to 12 hours in advance. We do our best to avoid appointment forgetting by sending out reminders the day before as well as a text message an hour before your scheduled appointment. If you reschedule a no-show appointment, you will be charged a fee.

How do I reschedule my appointment?

To cancel your appointment online, you must provide at least 24 hours’ notice.
If you have a last-minute appointment, please call us to cancel it and reschedule for a more convenient time. A fee is charged to reschedule a no-show appointment.

What should I do before I have my car detailed?

All personal items should be removed from the vehicle so that there is no uncertainty about the value of items and mishaps can be avoided.
We would never throw away anything that is important to you, and we believe that this can be avoided by removing any personal items for your detailing.

I have a friend who can clean my car for less money. Why not go with him?

Your friend is unlikely to be a professional with the necessary training to bring out the best in your vehicle’s appearance. Because he is not a professional, he is unlikely to have all of the necessary tools to thoroughly clean the vehicle.
Your friend is also likely to be lacking in proper insurance and licensing, which increases the likelihood of damage occurring.